Saturday, November 28, 2009
Calendar | Directory | Career Opportunities
The Rockefeller University Home Page
Search
Advanced Search
Information Technology

Charles Babbage designed the first mechanical digital computer, the Analytical Engine, in 1837.  ENIAC, the first electronic general-purpose computer, was built over a century later in 1946

Help Desk
L: 101 Welch Hall
T: (212) 327-8940
E: helpdesk
W: Web site

Main Office
L: IT Pavilion
T: (212) 327-8925
F: (212) 327-8712
E: it_office
Printer-Friendly Version
Printer-Friendly Version

Requires Immediate Actions! Archived Messages for 2009

Summary Links:



Posted 08/31/09 9:00 a.m.
Security Alert: Phishing e-mail requesting your RU Email account information
Announcement Type:
Security Alert
Subject: Security Alert: Phishing e-mail requesting your RU Email account information
Service(s): None
Description: The IT department has received several inquiries regarding a spoofed (forged) e-mail message that appears to come from The Rockefeller University. The message's subject line reads "Rockefeller Report" or some variation. It advises readers to send their e-mail account details. Please be advised that this is NOT a legitimate message from the university or the IT department. If you receive this message, do not open or respond to it. Discard the message immediately.

IT will NEVER solicit account details, such as your username and password via e-mail. No reputable organization will ever request sensitive data via e-mail.

You should never provide sensitive and confidential information through e-mail or unsecured electronic communications.

If you have additional concerns, contact the Help Desk at x8940.

Effective Date: Immediately
Action Required: If you receive a phishing e-mail, do not open or respond to it. Discard the message immediately.
Additional Information:
  • For more information about IT's digitally signed e-mail messages, visit IT's web site.
  • Users who receive phishing and spam e-mails should forward those e-mails, along with their original full headers, to blacklist@rockefeller.edu.
  • Assistance on obtaining full headers is available on our site.
  • Contact: Help Desk, x8940 or helpdesk@mail.rockefeller.edu



    Posted 07/08/09 12:45 p.m.
    Security Alert: New Internet Explorer Security Flaw and Required Action
    Announcement Type:
    Security Alert
    Subject: Security Alert: New Internet Explorer Security Flaw and Required Action
    Platform(s):
  • Windows XP Home Edition
  • Windows XP Professional
  • Windows Server 2003
  • Description: A new vulnerability has been discovered in Microsoft Video ActiveX Control in Internet Explorer that could allow an attacker to remotely access affected computers. Windows XP and Server 2003 users need to apply the workaround provided by Microsoft while a permanent fix is available..

    To enable the workaround, go to Microsoft’s web site at http://support.microsoft.com/kb/972890 and click on Fix this problem under Enable workaround and follow the on-screen instructions.

    Effective Date: Immediately
    Action Required: Enable the workaround available on Microsoft’s web site at http://support.microsoft.com/kb/972890.
    Additional Information:
  • Visit Microsoft’s web site at http://support.microsoft.com/kb/972890 to obtain the workaround.
  • For more information about this security flaw, visit Microsoft’s web site.
  • Contact: Help Desk, x8940 or helpdesk@mail.rockefeller.edu


    Posted 04/07/09 8:30 a.m.
    Security Alert: New MS PowerPoint Security Flaw and Required Action
    Announcement Type:
    Security Alert
    Subject: Security Alert: New MS PowerPoint Security Flaw and Required Action
    Platform(s):
  • Windows
  • Mac
  • Service(s):
  • Microsoft Office PowerPoint version 2000, 2002, 2003 for Windows
  • Microsoft Office PowerPoint 2004 for Mac
  • Description: A new vulnerability has been discovered in Microsoft PowerPoint version 2000, 2002, 2003 for Windows and 2004 for Mac that could allow an attacker to remotely access affected computers. PowerPoint users should not open PowerPoint files from un-trusted sources as Microsoft has not yet provided a patch for the newly discovered flaw. Users should confirm with the sender prior to opening unexpected PowerPoint documents to confirm authenticity.
    Effective Date: Immediately
    Action Required: Do not open or save PowerPoint files that you receive from un-trusted sources or that are received unexpectedly from trusted sources.
    Additional Information:
  • Microsoft is working on a security patch
  • For more information about this security flaw and other suggested safety guidelines, visit Microsoft’s web site
  • Do not open or save PowerPoint files that you receive from un-trusted sources or that are received unexpectedly from trusted sources
  • Contact: Help Desk, x8940 or helpdesk@mail.rockefeller.edu


    Posted 03/19/09 12:00 p.m.
    Security Alert: Phishing e-mail requesting your RU Email & Webmail account information
    Announcement Type:
    Security Alert
    Subject: Security Alert: Phishing e-mail requesting your RU Email & Webmail account information
    Service(s): None
    Description: The IT department has received several inquiries regarding a spoofed (forged) e-mail message that appears to come from The Rockefeller University. The message's subject line reads "Web-E-News / http://www.rockefeller.edu Web Email Account Update!!" or some variation. It contains the University’s logo and advises readers to send their names and e-mail account details. Please be advised that this is NOT a legitimate message from the university or the IT department. If you receive this message, do not open or respond to it. Discard the message immediately.

    IT will NEVER solicit account details, such as your username and password via e-mail. No reputable organization will ever request sensitive data via e-mail.

    You should never provide sensitive and confidential information through e-mail or unsecured electronic communications.

    If you have additional concerns, contact the Help Desk at x8940.

    Effective Date: Immediately
    Action Required: If you receive a phishing e-mail, do not open or respond to it. Discard the message immediately.
    Additional Information:
  • For more information about IT's digitally signed e-mail messages, visit IT's web site.
  • Users who receive phishing and spam e-mails should forward those e-mails, along with their original full headers, to blacklist@rockefeller.edu.
  • Assistance on obtaining full headers is available on our site.
  • Contact: Help Desk, x8940 or helpdesk@mail.rockefeller.edu